Terms of Service
Welcome to CodeCrafted. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our software development services.
These Terms of Service govern your use of our business software development services, including any updates, enhancements, or modifications. At CodeCrafted, we are committed to delivering high-quality solutions tailored to meet your specific business needs. Your trust is paramount, and we strive to uphold the highest standards of integrity in all our dealings.
Our services encompass a wide range of software development solutions, including custom application development, cloud services, and system integrations. By utilizing our services, you acknowledge that you possess the necessary authority to enter into this agreement and that you will comply with all applicable laws and regulations.
Intellectual property rights for all proprietary software and materials developed by CodeCrafted remain with us unless otherwise agreed upon in writing. You are granted a limited, non-exclusive, non-transferable license to use the software solely for your internal business purposes. Reproduction, distribution, or unauthorized use of our intellectual property is strictly prohibited.
CodeCrafted is dedicated to maintaining the confidentiality of your data. We implement robust security measures to protect your information from unauthorized access. However, you acknowledge that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
We may collect personal information in accordance with our privacy policy, which is available on our website. By using our services, you consent to the collection and use of your information as outlined in the policy. We are committed to protecting your privacy and will not disclose your personal information to third parties without your consent, unless required by law.
Our services may include links to third-party websites. CodeCrafted does not endorse these websites and is not responsible for their content or any practices they may employ. We recommend reviewing the terms of service and privacy policies of any third-party sites you visit.
You may terminate your use of our services at any time by notifying us via email at [email protected] . Upon termination, you must cease all use of the software and delete any copies in your possession. Any outstanding payments for services rendered must be settled promptly.
These Terms of Service are governed by the laws of Switzerland. Any disputes arising from these terms will be resolved through the courts located in Basel, Switzerland. By using our services, you agree to submit to the personal jurisdiction of these courts.
If you have any questions about these Terms of Service, please contact us at [email protected] or call us at +41 61 207 31 00 . We are located at Schönbeinstrasse 18-20, 4056 Basel, Switzerland. Thank you for choosing CodeCrafted as your software development partner.
Terms of Return
At CodeCrafted, we take pride in delivering high-quality business software solutions tailored to meet the unique needs of our clients. We understand that sometimes a product may not meet your expectations or require modifications. Our Terms of Return are designed to provide clarity and ensure a smooth process should you need to return any of our products or services.
Our return policy is applicable to all software products and services offered by CodeCrafted. If you find that the software does not function as described or fails to meet the requirements outlined in the service agreement, you may initiate a return request within 30 days of purchase. We encourage our clients to thoroughly review the functionalities of our offerings before finalizing their purchase.
To initiate a return, please contact our customer service team at [email protected] or call us at +41 61 207 31 00. Our representatives are available to assist you during business hours and will guide you through the return process. Please provide your order details, including the purchase date and product information, to facilitate a prompt resolution.
Returned products must be in their original condition, including all associated documentation and licenses. If the software has been modified or tampered with, it may not be eligible for return. We reserve the right to assess the condition of the returned product before processing any refund or exchange.
Once your return request is approved, you will receive instructions on how to return the product. Please ensure you follow these guidelines carefully to avoid any delays in processing your return. Upon receipt and inspection of the returned product, we will initiate a refund to your original payment method within 14 business days.
In cases where the service provided does not align with the agreed specifications, CodeCrafted commits to correcting the issue within a reasonable timeframe. If the issue cannot be resolved, we will discuss alternative solutions, including a potential refund or exchange, based on the circumstances.
We understand that businesses rely on our software for their operations, and we strive to minimize any disruptions. Therefore, we recommend that all clients maintain regular backups of their data and utilize our support services for any technical issues that may arise during the use of our software.
CodeCrafted is dedicated to ensuring customer satisfaction. Should you have any questions or concerns regarding our Terms of Return, please do not hesitate to reach out to us. Your feedback is invaluable, and we are continuously looking for ways to improve our processes and services.
Our commitment to transparency extends beyond our return policy. We encourage open communication, and our team is always ready to assist you with any inquiries about our software solutions or services. Together, we can ensure that your experience with CodeCrafted is both productive and satisfactory.
Thank you for choosing CodeCrafted as your business software development partner. We look forward to serving you and helping you achieve your business goals with our innovative solutions. For additional information, feel free to contact us or visit our office at Schönbeinstrasse 18-20, 4056 Basel, Switzerland.